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Deposit & Withdrawal Policy

How to fund and withdraw, processing times, the same-source rule, KYC, and your right to your own funds.

Zivest (Pty) Ltd is an authorised Financial Services Provider (FSP 49689) regulated by the Financial Sector Conduct Authority (FSCA) under the Financial Advisory and Intermediary Services Act, 2002 (FAIS Act). This document forms part of the terms governing your relationship with Prime Bridge Broker.

Last updated: June 2026

This Deposit & Withdrawal Policy applies to funding and withdrawing from your trading account with Prime Bridge Broker, a trading name/division of Zivest (Pty) Ltd (FSP No. 49689). It should be read with our Anti-Money-Laundering Policy, Terms of Use and Regulatory Relationship & FAIS Disclosure.

Note. Deposits, withdrawals and client-money arrangements are administered by the appointed OTC Derivative Provider (ODP) — the offshore product provider and trading counterparty — and/or its appointed banking or payment partners, subject to the ODP's terms and applicable law. Zivest (Pty) Ltd, trading as Prime Bridge Broker, acts as the South African intermediary and does not hold client trading funds unless expressly disclosed in writing.

1. Funding your account

  • Deposits can be made using the supported methods shown in your client portal — [PLACEHOLDER — list of accepted methods].
  • Funds are credited once received and cleared. Processing times vary by method — [PLACEHOLDER].
  • Only deposit funds that you can afford to put at risk. We may set minimum and maximum deposit limits.

2. Withdrawals

  • You may request a withdrawal of your available balance at any time through the client portal.
  • Withdrawals are processed within [PLACEHOLDER] business days after verification, subject to your payment provider's own timelines.
  • We process withdrawals back to the original funding source wherever possible (the "same-source" rule), to reduce fraud and meet AML obligations.

3. Verification (KYC) and source of funds

Before processing deposits or withdrawals we may require identity verification (KYC) and, where appropriate, evidence of source of funds, in line with South African anti-money-laundering law (FICA). Accounts must be verified before withdrawal.

4. Your funds are yours

Your deposited funds and any realised profits remain your money, subject only to verification and applicable law. We will never require you to:

  • reach a trading "volume target" before you can withdraw;
  • pay a "tax", "fee" or "deposit" to release a withdrawal of your own funds; or
  • meet a bonus condition to access your own capital.

Any communication that asks for this is not consistent with our policies. Official communication only comes from @primebridgebroker.com addresses.

5. Fees

Applicable deposit/withdrawal fees are disclosed before you transact. See Fees & Charges. Questions: info@primebridgebroker.com.

Questions about this document? Contact info@primebridgebroker.com or see our full list of legal documents.